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National Technologies Group Blog

National Technologies Group has been serving the Sydney area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Language can Make or Break a Good Tech Support Team

For some businesses, seeking tech support means crossing some sort of language barrier. The IT department is its own nation-state: speaking in code, cables spilling from cupboards. Without the base knowledge and vocabulary required to speak to tech support, it can be difficult for colleagues from other departments to articulate technical issues, and make sure the solution they're getting is going to be effective.

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Privacy Breakthrough: LinkedIn Adds a Block Button

In radical social media news, LinkedIn is adding a blocking feature to its site. LinkedIn is finally falling in line with other major social networks like Facebook and Twitter after significant pressure from users for a block button, including a petition with 8,500 signatures.

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Lessons from The Gmail Man: Why You Should Choose Office 365

Google's Privacy Policy is one of the creepier sides to Gmail. Signing up to Gmail means consenting to a Terms of Services agreement containing some dubious fine print. Namely, signing up to Gmail means giving Google permission to scan and collect data used for targeted Google advertisements.

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The Best Way To Keep Your IT System in Line

IT systems are like naughty children that just can't help themselves; they're bound to play up if they're left unsupervised. So if your business doesn't already have a technology support plan in place, you need to look for IT services before your system throws a temper tantrum.

At National Technologies Group, we recommend proactive as opposed to reactive management, which is the difference between taking care of problems before they arise, and waiting until something is broken to look for support.

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Shock: The Smartphone was Conceived a Century Ago

Nobody tell Steve Jobs, but somewhere in obscure scientific history, someone actually invented the smartphone in 1902.

As it turns out, a Serbian-born physicist in America named Nikola Tesla was dreaming of the wireless world before the Blackberry was even a passing thought in a geek’s mind. Tesla, a small-scale physics genius, wrote this outrageous little tech fantasy in his notebook at the turn of the century:

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