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National Technologies Group Blog

National Technologies Group has been serving the Sydney area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Unleash the Power of VoIP for Your Business

Unleash the Power of VoIP for Your Business

For decades, the business phone was a tether, firmly rooting you to your desk. Missed calls and unheard voicemails were just part of the deal if you stepped away. Today, when a lot of businesses rely on remote and hybrid work, that's no longer acceptable. It's time for a significant upgrade, and Voice over Internet Protocol (VoIP) is the answer.

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How to Keep the Bad Guys From Winning

How to Keep the Bad Guys From Winning

There’s a reason why we tend to focus on security, and that’s because it’s not a matter of if you experience a cyberattack, but when. It’s your responsibility to make sure that you’re ready to act in the right way when faced with these attacks. One of the best ways you can be prepared is by working with a managed service provider like us. Today, we have three ways we, as a managed service provider, can help you take the fight to cybersecurity threats.

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How (And Why) To Shut Down Your Computer

How (And Why) To Shut Down Your Computer

While most days, you should lock your computer when ending the day, shutting down your PC and rebooting it on occasion can offer some huge benefits. Doing so helps you avoid some of the more common computer problems that can be highly disruptive and hold you back from achieving productivity.

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Co-Managed Services Can Help Build a Better Business

Co-Managed Services Can Help Build a Better Business

Managed IT
Every business decision is made based on available capital. IT professionals--the good ones--can cost a lot of money, prompting many organizations to cut costs by simply going without hiring IT professionals. This presents another assortment of problems, as there is an inherent risk associated with not taking proper care of your technology assets. It also makes technology deployment considerably more difficult, if not impossible.

One-way organizations can take advantage of IT services without having a full-fledged IT department is through a managed service provider, or MSP. MSPs provide many services for a fraction of the cost of an internal IT department, including monitoring and maintaining your network and computing infrastructure. Furthermore, you can trust that they will adhere to industry best practices, as when you succeed, they succeed as well. Through preventative care, MSPs help your business find value in one of the most costly parts of operation: your IT.

Co-Managed IT
Even if your business would rather have an internal IT department, you can still benefit greatly from outsourcing at least a portion of their responsibilities to a MSP. This is called co-managed IT, where your business still maintains an on-site IT staff while outsourcing the remainder of its responsibilities to a managed service provider. This solves a number of issues related to having an on-site IT department.

For example, the IT department of a small business is likely to have issues keeping up with maintenance, helping those in need of assistance, and implementing major projects. There’s just not enough time in the day to make all of this happen regularly. Through co-managed IT, you can outsource specific roles to National Technologies Group to ensure it all goes off without a hitch. The end result is a more focused in-house team that can handle their primary responsibilities while the rest is handled by trusted IT experts. To learn more, reach out to us at +61295186000.

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Tip of the Week: Easy to Remember Tricks for Windows 10

Tip of the Week: Easy to Remember Tricks for Windows 10

Restoring Closed Tabs
Accidentally closing a tab can be annoying--especially if you can’t remember how you got there. Thankfully, there is a shortcut you can use to get back to where you were. This shortcut is Ctrl + Shift + T, which will reopen a recently closed tab.

Close a Window or Tab
If you are ready to close your window or tab, you can use the keyboard shortcut Ctrl + W to close it quickly.

Spacebar Scroll
If you don’t want to use your mouse wheel to scroll down a page, you can instead use the spacebar. If you hold down the Shift key and tap Space, your screen will jump down in full-screen increments rather than the slow crawl from just the arrow key.

Mousewheel Functions
You can use your mouse scroll wheel to perform various tasks. One of them involves quickly opening a link in a new tab. You can do this by clicking on it with the mouse scroll wheel (yes, there is a button under it). This saves you the trouble of going through multiple clicks with your mouse.

What are your favorite computer tips and tricks? Now’s your chance to share them in the comments.

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