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National Technologies Group Blog

National Technologies Group has been serving the Sydney area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Three Ways to Prevent Technology Problems in Your Business

Three Ways to Prevent Technology Problems in Your Business

Do you ever wonder why some businesses seem to have endless technology problems? It’s not by accident. It's often a matter of not having the smart, simple habits in place to combat issues that present themselves. Let’s take a look at three ways that your business can avoid big technology headaches.

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Mastering the 3-2-1 Data Backup Rule

Mastering the 3-2-1 Data Backup Rule

For small and medium-sized businesses, a data backup plan might seem difficult or even impossible to implement without the right in-house IT expertise. That’s no excuse to neglect data backup, though. Today, we want to share the 3-2-1 backup rule, which is an ideal standard to aim for.

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If Your IT Resource Can't Explain ROI in 60 Seconds, It’s Time to Look Elsewhere

If Your IT Resource Can't Explain ROI in 60 Seconds, It’s Time to Look Elsewhere

You see it everywhere, again and again: how much return an investment into proper business technology will bring, with little to no context behind these claims. We want to fix that.

Let’s examine why so much information about modern IT options can be less than helpful, and see if we can’t clarify what it means. Simplifying tech for the businesses we work with is one of our primary goals, after all.

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How a Longstanding IT Joke Can Help Your Business Flourish

How a Longstanding IT Joke Can Help Your Business Flourish

While it’s the longest-running joke in the world of IT, the question “Have you tried turning it on and off again?” is still an important one to consider when things are going awry. There’s a good reason why it’s such well-known advice, too: turning your device off can help solve a significant amount of technical issues. Why is this the case, and what can you learn from it?

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Why “Have You Tried Turning It Off and On Again?” is a Valuable Question

Why “Have You Tried Turning It Off and On Again?” is a Valuable Question

We’ve all heard it, perhaps even rolled our eyes at it: “Have you tried turning it off and on again?” This seemingly simplistic question has become a running gag in the world of IT support. But beneath the humor lies a fundamental truth: rebooting a device is often the most effective first step in resolving a surprising number of technical glitches.

We understand that, although it might sound elementary, this advice is based on solid technical principles.

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