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National Technologies Group Blog

National Technologies Group has been serving the Sydney area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Shut the Back Door! Paying Attention to Your Customers

b2ap3_thumbnail_backdoor400.jpgIf the front door represents the entry point to your company where prospects turn into customers, then the back door represents weaknesses in your business model that provide customers with reasons to look elsewhere.

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